We’re here to help.
Questions, problems, or ideas — we read everything.
Email support
dev@simply-plate.com
We aim to reply within 2 business days.
Common questions
How does SimplyPlate pick my meals?›
A planning engine scores every recipe against your household's allergies, preferences, goals, budget, time, and what you've eaten recently — allergies are hard rules, everything else is balanced. Rate meals after eating and the plans keep getting better.
How do I change my goals, schedule, or preferences?›
Profile → Edit goals & settings covers macros, budget, cooking time, measurements, and your weekly meal schedule. Profile → Edit Preferences covers cuisines and foods to avoid.
A recipe shows an allergen warning — is it safe?›
We never auto-plan recipes containing (or possibly containing) a household allergen. Warnings on recipe pages are informational so you can browse safely. Always verify labels yourself for severe allergies.
How do I cancel my subscription?›
Profile → Membership → Cancel. If you subscribed through the App Store or Google Play, cancel from your device's subscription settings. Access continues to the end of the paid period.
How do I delete my account?›
Profile → Delete account. This permanently removes your data, as described in our Privacy Policy.