Delete your SimplyPlate account
Applies to the SimplyPlate app (iOS and Android) and simply-plate.com
Delete it yourself (immediate)
In the app or on the website: open Profile, scroll to the bottom, tap Delete account, and confirm. Deletion is immediate and permanent.
Or ask us to delete it
Email support@simply-plate.com from the email address on your account with the subject “Delete my account.” We complete requests within 30 days and confirm by email.
Delete some of your data without closing your account
In the app or on the website you can remove data yourself at any time: delete recipes you created or imported (open the recipe → Delete), clear pantry items and food preferences (Profile → Goals & settings and Taste Profile), and undo “don’t make again” marks. To have us erase other specific data — for example your meal-plan history, feedback, or location — email support@simply-plate.com from your account email and tell us what to remove. We complete these requests within 30 days and confirm by email; your account stays open.
What gets deleted with your account
Your account and sign-in credentials; your household profile (members, allergies, dietary preferences, goals, budget, schedule); meal plans, grocery lists, pantry, meal feedback and taste profile; recipes you created or imported; and your usage analytics.
What may be kept
Subscription billing records are held by the app store you subscribed through (Apple or Google) under their policies — cancel the subscription in your store account if it is still active. We may retain minimal transaction records required by law and anonymized aggregate statistics that no longer identify you.